Each of our watches goes through a rigorous inspection process to guarantee authenticity. Our in-house watchmakers service (as needed) all watches with only original and authentic parts. All listed pictures are taken in-house of watches in our possession.
If you are looking to trade in your watch, whether towards a trade or just to get cash value, we would be happy to work out a deal. Please be prepared with an estimate of how much you would be interested in getting for your piece. We will not make an offer prior to you telling us how much you’d like. If we feel we’d be interested, we will let you know. Please be advised, due to the nature of the watch market, these offers are subject to change if not accepted promptly.SHIPPING
All watches will be shipped via FedEx Insured Priority Overnight shipping. This service is included in the listed price and will not incur any additional fees. All watches are shipped 2-3 business days after receiving payment confirmation by Chrono24. We are unable to ship watches on Friday, Saturday, or Sunday.
All watches must be shipped to a FedEx Ship Center. The package will be held there for pickup and only remitted to the person who’s name is on the package. The purchasers name will be listed, and if you would like, we can include one additional name to authorize for pickup. Once the package is available for pickup, you will receive a text message indicating this. You will need your ID and the tracking number (will be provided prior to shipping) to receive the package. We are unable to ship to your home, office, or anywhere else that is not a FedEx Ship Center. If you know your preferred FedEx Ship Center, please put the address in the Shipping Information at checkout. Otherwise, we will send you options for which is most convenient after the payment has verified with Chrono24.Please note*
We can not ship to countries outside of the United States of America with the exception of Canada and Honk Kong. All orders and price suggestions will be automatically declined if the shipping address is not in one of those three countries. You may change your shipping address prior to placing the order in your shipping details.VISITING
We are unable to accommodate any in person transactions. This includes viewing inventory, trying pieces on, or making in person purchases. All transactions are handled fully online and shipped according to the above mentioned guidelines.

PAYMENT
Chrono24 handles payment for all transactions. We are unable to proceed with any transaction until Chrono24 confirms receipt of payment. We are also unable to hold any watches until payment confirmation is received.
Our listed prices *do not* include sales tax. Chrono24 will charge sales tax on all transactions based on state and local guidelines.
If you have an issues with payment, or other questions regarding payment processing, please reach out to Chrono24 directly.

WARRANTY
We happily offer a 1-year Limited Warranty on all our watches. This warranty applies to the movement, but does not cover damages due to water damage, negligence, or mishandling. Additionally, the warranty does not cover cosmetic damage, loss, or theft. If you feel you watch is having an issue, please let us know and we will do our best to resolve the issue.

OFFERS
We are happy to consider any reasonable offers on all our listed watches. Our pieces are priced in accordance with the current state of the market. If you would like to make an offer, please utilize the “Price Suggestion” feature on Chrono24. We may not be able to accommodate offers on all pieces due to market conditions but are willing to take them into account.