What determines the total price of a watch?
Many factors contribute to a watch’s total price. In addition to the watch’s listing price, there are additional costs such as packaging, insurance, shipping, and taxes (e.g. VAT or import). Depending on whether you order your watch from a domestic or foreign seller, you may incur other costs. Contact the seller for more information.
What should I do if the seller doesn't respond to my inquiry?
There are many reasons why a seller might not respond to your inquiry in a timely manner. RRVV is an international platform with sellers from around the globe. Many dealers take national holidays off in addition to other vacation days. Increased demand can also result in a backlog of inquiries, leading to delayed responses. Please make sure your message is in one of the languages listed next to the contact form and give the seller an appropriate amount of time to respond.
How soon is the item available?
Items are typically available immediately or on short notice. You can find more exact information on the individual listing page.
How long does delivery take, and how much does shipping cost?
Most dealer listings will include information about the delivery time and shipping costs. Private sellers will send you a custom offer that includes this information.
Up to what value is the shipment insured?
The shipment is insured for its full value.
Am I insured against shipping damage or theft?
As long as you haven’t made other arrangements with the dealer, orders with Buyer Protection are always shipped fully insured, even internationally. If purchasing from a private person, you should discuss the shipping details with the seller.
Can I track my order?
We’ll send you an email as soon as the item has been shipped. This will include its tracking number, if available.
Am I insured against shipping damage or theft?
As long as you haven’t made other arrangements with the dealer, orders with Buyer Protection are always shipped fully insured, even internationally. If purchasing from a private person, you should discuss the shipping details with the seller.
Up to what value is the shipment insured?
The shipment is insured for its full value.